Welcome to Echo Clothing Shop (“we”, “us”, or “our”) at www.shararadressshop.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

Our Philosophy: At Echo Clothing Shop, we blend contemporary style with traditional South Asian craftsmanship. Just as we pay meticulous attention to our embroidery and designs, we’ve crafted these terms with care for your complete satisfaction.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to users who can form legally binding contracts under applicable law. By using this site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including designs, text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works from our content
  • Use our designs or patterns for commercial purposes without permission
  • Remove any copyright or proprietary notices

The traditional South Asian designs featured in our lehengas, kaftans, and sharara sets represent cultural heritage that we honor and respectfully incorporate into contemporary fashion.

2. Product Information

2.1 Product Descriptions

We strive to accurately display the colors and details of our:

  • Handcrafted lehengas
  • Embroidered kaftans
  • Traditional sharara sets
  • Contemporary blouses and tops
  • Cultural dresses and bottoms

However, slight variations may occur due to monitor settings or the handmade nature of our products.

2.2 Custom and Made-to-Order Items

Certain items like custom-sized lehengas or personalized embroidery:

  • Are created specifically for you
  • Cannot be returned or exchanged (see Section 5)
  • May require additional production time

3. Orders and Payments

3.1 Order Process

When you place an order:

  1. You receive an order confirmation email
  2. We begin processing within 1-2 business days
  3. For custom items, we may contact you for additional details

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Currency

All prices are in US Dollars (USD). We reserve the right to adjust prices due to:

  • Material cost changes
  • Currency fluctuations
  • Special promotions

4. Shipping Policy

4.1 Shipping Areas

We ship worldwide except to:

  • Asian countries
  • Certain remote regions

4.2 Shipping Options

We offer two shipping methods:

Method Cost Carrier Delivery Time
Standard Shipping $12.95 DHL or FedEx 10-15 business days after shipment
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment

Note: Delivery times are estimates and may vary based on customs processing.

4.3 Customs and Import Duties

International customers are responsible for:

  • Any customs fees
  • Import taxes
  • Other charges imposed by your country

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery if:

  • Items are unworn, unwashed, and in original condition
  • All original tags are attached
  • Original packaging with protective coverings is included

5.2 Non-Returnable Items

The following cannot be returned:

  • Custom-sized or made-to-order lehengas
  • Pieces with personalized embroidery
  • Clearance items marked “Final Sale”

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Wait for return authorization (within 2 business days)
  3. Ship items to: Echo Clothing Shop, 4495 Brannon Avenue, Jacksonville, US 32207

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

5.4 Refunds

Refunds are issued within 5 business days after we receive and inspect your return:

  • Processed to your original payment method
  • Original shipping fees are non-refundable
  • International refunds may take 7-10 additional days

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for:

  • Maintaining confidentiality of your login information
  • All activities under your account

6.2 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the site
  • Misrepresent your identity or order information

7. Limitations of Liability

Echo Clothing Shop shall not be liable for:

  • Delays in delivery due to customs, weather, or carrier issues
  • Minor variations in color or design due to the handmade nature of our products
  • Indirect, incidental, or consequential damages

Our total liability for any claim related to our products or services is limited to the purchase price of the item in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy that explains how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 4495 Brannon Avenue, Jacksonville, US 32207

Thank You: We appreciate your trust in Echo Clothing Shop for your South Asian fusion wear. Our policies reflect our commitment to quality and your complete satisfaction with every cultural fashion statement you make.